Why Falvey
Built for Brokers Who Need Specialized Solutions
Falvey Insurance Group partners with brokers serving complex risks across the supply chain. We combine specialized underwriting, in-house claims and risk management, proprietary technology, and responsive service, so you can place business faster, with confidence.
SPECIALIZED UNDERWRITING EXPERTISE
We focus on what we know. Falvey underwrites specialized classes of business backed by deep industry knowledge and technical expertise. Our underwriters collaborate directly with broker partners to deliver tailored solutions—even for complex or non-standard risks—so you can secure accurate coverage for your clients without unnecessary friction.
IN-HOUSE CLAIMS AND RISK MANAGEMENT
Claims and risk management are handled entirely in-house at no additional cost. This means fewer handoffs, faster resolution, and full transparency.
Brokers and clients have real-time access to claim status through our online portal, while our risk management team provides actionable guidance to help reduce losses and strengthen operations.
Technology That Works For You
Our proprietary platform is built to streamline your workflow and improve efficiency:
- Online portal to manage policies, invoices, and claims—including bulk uploads
- Electronic claims filing with real-time updates and full claim history
- Advanced reporting for portfolio insights and proactive loss mitigation
We maintain 99%+ uptime so your business keeps moving.
A Partner-First Customer Experience
We take a consultative approach with every broker partnership—prioritizing responsiveness, transparency, and long-term success.
We regularly survey both brokers and clients, earning a Net Promoter Score that places Falvey in the “World-Class”* category, because delivering consistent value matters.
*Industry statistics show that only 53% of insurance clients are regularly surveyed. We are proud of our Net Promoter Score that puts us in the category of “World-Class” in comparison to 36% of other insurance companies in the US and Canada.
